We will not pass on your details to other parties other than suppliers that take payments on our behalf at no fee costs. This will be explained at point of sale.
All payments, whether by cash, cheque or card are strictly confidential & no written or digital records are kept of your financial transaction with us.
Delivery & Returns Policy
Our Standard Terms & Conditions are printed on the Order, Invoice & Guarantee forms.
Most transactions take place at the home/property face-to-face with all the appropriate details written down there & then. However, should a quote be given & we are contacted by you later to proceed, then providing nothing has changed to the specifications, location or aperture to receive the blinds then you would be required to give us authorisation to proceed with any deposit payments.
We do not sell our products directly from this site as we offer a made-to-measure service which will require a home or property visit.
We can usually give a date & time for the visit to fit your blinds at the time of sale. Certain aspects of the ordering procedure are sometimes beyond our control ( e.g., stock availability & delivery from suppliers ). We will do our utmost to notify you of any delays at the earliest opportunity. Delivery times are a guide only & has no bearing on the contract between Panda blinds ltd & you, the customer. Late delivery does not constitute you cancelling the order. If we cannot provide you with your selected fabrics/blinds for any reason beyond our control then we will offer an alternative solution or refund of any monies paid. No further compensation will be awarded unless at the sole discretion of the company owner.
It is unusual to receive blinds in a condition unfit for purpose but errors can sometimes occur. We will always endeavour to correct faults whether by repairing them or to remake them as quickly as possible. The decision as to whether we repair or remake the blind/s is solely at the discretion of Panda blinds ltd.
We pride ourselves on a quality service & quality products. We will endeavour to maintain this policy as most of our business is generated by repeat business & recommendations.
Cash is accepted as payment.
Cheque's are accepted with a cheque guarantee card & currently made payable to Panda blinds ltd.
All major credit cards are accepted but may carry a service charge of up to 3.5% per transaction. We will inform you of any charges at the time of the transaction. We may decide to waive any transaction charges at our discretion.